How long does shipping take?
Orders are processed within 1-3 business days. Delivery usually takes 7-15 business days after dispatch. Delivery times are estimates and may vary because of carrier delays.
Do you offer free shipping?
Yes. We offer free shipping on all orders within the United States.
Which countries do you ship to?
Currently we ship to the United States only.
How can I track my order?
Once your order ships, you will receive an email with a tracking number. You can also use our Track Your Order page.
What payment methods do you accept?
All available payment options are shown at checkout. Payments are processed securely through Shopify.
What is your return policy?
You have 30 days after receiving your item to request a return. Please see our Refund Policy for full details.
What if my item arrives damaged or defective?
Please contact us at support@dianoras.com within the return window and include your order number and a photo. We will replace the item or issue a refund.
How can I contact you?
Email us at support@dianoras.com. We reply within 24 hours.